This company is one of the shadiest I have seen in a while. Try calling multiple times and they claim they can't hear you service is bad funny thing is I have full perfect service talking to others. They took advantage of my elderly mother while I was out of town and she was moving into a new place. They charged her $600 to clean the grout throughout 1200 sf condo the tech needed to hurry and get off by 4. This is the shitty stuff we found when he was done and gone. Stopping payment on this crap job. DO NOT USE IF YOU KNOW WHAT'S GOOD FOR YOU