Purchased a washing machine. Had it home hooked up and running within 45 minutes. Immediately realized there was an issue. Drove back to the store to discuss the issue. all of this was within one hour of handing them the cash. Told the only way they would do anything for me was by charging me $50. Not as bad as some stories I have read here but would never walk in the place again and have only spread the truth... They suck!... to people I know. By the way I purchase 20 - 25 appliances a year for rental properties so if they had been a reputable company they could have received a lot of business from me. Oh well, business has been given to a competitor.