I've been to Zoup a couple of times now and I like it. Sometimes I crave a nice soup and sandwich especially in the winter time and Zoup is great for picking up a quick fix. I like their lobster bisque (mmm chunks of lobster), but the other day I had their fresh looking chunky tomato bisque with a pesto 3-cheese sandwich and oh my, it was really good! Just dunked that sandwich right up in that soup mmm. Not so much a fan of the rolls that come with the soup though. Maybe it's just the French roll that is lackluster, I will have to try the whole grain or sourdough in the future.
Place is clean, no issue with the staff, you get to try as many soups as you want before you order which is nice. I was going to say that Zoup is a little pricey, but now that I think about it, $15 for a bowl of soup and full sandwich isn't that bad considering it is VERY filling. You can do one of their half sandwich and cup of soup deals if you have a lighter appetite/budget. Or if you're lucky you might find a coupon in the mail.