I decided to check this place out since it was the newest Paul Mitchell salon in Charlotte. REGRET. The guy who cut my hair joked about drinking a bottle of wine the night before and was drinking even more wine while he cut my hair. And go figure, it looked like my hair was cut by a drunk person. It was two inches longer on one side than the other. I had to go back the next day for him to fix it. I waited forever and it still looked horrible. I had my hair cut again a few months later and the stylist asked me why one side was longer than the other. I still have a $30 credit there, but there is no way I will be using it.