First: WHISPER ONCE YOU ENTER THOSE DOORS. I made the mistake of greeting the employee in my average voice level and felt bad when I realized that the studio was an open space.
I came here today after having booked an appointment for my s/o. As you may know, they operate on a sliding scale with a $10 annual fee. This is extremely affordable compared to other places that charge $100+ per session.
They also operate in a 'community' or 'studio' setting. I think that there may be a misconception of the open space they operate in, or at least there was for me. This place is surprisingly very clean! When you enter, you take off your shoes. They have cloths covering all the chairs (lazy boys! :D) and ask that you cover the area which you rest your head with their clean cloths (found at the entrance) as courtesy for the next guests.
While I can't say much for the actual procedure, I can say that this place is a great business model, provides excellent customer service, is extremely clean, affordable and the acupuncturists are very knowledgable. I'll be coming here myself to try acupuncture for the first time to see if it'll benefit me in any way so I'll write an update then!