So I bought my mustang here in 2014 the whole experience with the sales man was fine and everything went smooth. This review is actually for their quick lane services. The pretty boy employee they have at the counter checking in the people getting their oil change, tires ect is the rudest person EVER! I do not know why I even keep going back there for my oil change, when every time I get the same crappy attitude from him. Today I walked in though I'd wait but just walked out I was so mad I came down to Midas instead and right away got greeted from the employee. The pretty boy at the quick lane Chapman ford needs to learn some manners and better communication when talking to customers, never going there again! He gave me attitude when I asked if I could come back in an hour and a half since that was the wait and rudely said no. Instead of explaining to me that you have to stay there or leave the car the whole time so you dont loose your spot. So there is not a list they put you on! All I needed is for him to nicely explain that.