Went here for lunch last week with a work friend. Barely had to wait, but that's absolutely not the case at dinner time. The last time we had a friend that wanted to try it, there was a 3 hour wait time ...that means some idiots agreed to wait 2hr and 45min!!!!!?? Though this place has undeniably good sandwiches, nothing is worth the ridiculous wait.
So now they're opening up a couple more restaurants, which makes sense, but also brings forth a cheesy franchise type ambiance. Tough dilemma. If I was the owner, I would have opened up more of the almost-same restaurants with slightly different names so they could each offer the same staple meals with a bit of uniqueness.
Note to self: If I ever open a restaurant, give it a name that follows some kind of theme in case it blows up and I have to make more.