I'm so glad we found Lori for my son's first haircut, and we will be repeat customers, for sure! We chose her first haircut package and it made the "occasion" that much more special. She was so patient and sweet with my 1 year old. He wasn't happy at first but he loved sitting in the car, and playing with the balloon after the haircut was done. We received a certificate with a before and after photo, a small lock of hair in a tiny ziplock bag, and Lori will email us all of the photos she took! This was such a wonderful experience and we'll definitely be back for future haircuts!