I have had this internet service for the past 5 months. Every month they have added an up service with out our permission and I have had to call and spend 1 to 2 hours each month getting them to try and correct it to the original quote which was 39.95 for internet and nothing else. They have added phone service, charged us twice for a router and installations. It has went on and on. customer service is friendly but they simply just say ok and do nothing. I would look into another company before you sign a contract with them. As a business owner I see a huge breakdown in this company and am starting to question there integrity. I'm extremely bothered by the time I have waisted calling in repeatedly.