I took all 3 of my adult dogs here to get shots. They've all been to vets and groomers many times before. There was quite a wait. My dogs are well behaved and we sat in a corner chair and they were very patient. They called us back. The vet was very nice. She did advise 1 of my dogs had an ear infection. She provided the medicine free of charge. They clipped all the dogs nails at no charge. When I got to the reception to pay, it was a little more than I thought. She went thru the charges and they had charged me for the medicine and toe nails. I simply told her they had told me no charge. She deducted it and I paid and was on my way. They even did a follow-up visit at no charge. I would recommend this place for simple things. They are a "CLINIC". They are not a Vet office and don't have your dog's history. I even saw a woman come in and ask for help feeding her dog, and they gave her a bag of dog food at no charge. I referred a friend here for shots on her dogs. She got a different vet and wasn't as happy. I'm sure it's volunteers or rotating vets. But again, it's a low cost clinic.