So it was my mom-in-law's 60th birthday and I was in this area. I looked up on yelp and noticed since it was Sunday most of the florists were closed or were only open until 3pm. On antique's business page it said they are open every day until 8 pm. So I was in luck! I threw on my GPS and drove straight there! When I arrived all the lights were on (including the open sign). I went to the door and tried to open it...no luck...it was locked. I looked at their hours that were posted on their wall...yup still said open until 8 pm. I ended up calling their number and it went to voice mail. It said they were either with a customer or busy and that they always get back to you very fast. I stated that I'm standing outside their door with my baby needing a nice bouquet for a birthday party and if they can call me back ASAP please! I brought my kid back to the car and waited inside. After 10 minutes I left. It's been two days since and they still do not have the decency to call back and apologize or anything. They probably locked the door and were sitting in the back watching the super bowl. Unbelievable! I wish I could have left a good review on how amazing the customer service was or how nice the flowers were, but clearly there were no flowers nor customer service. I would have had an ounce of respect for this business if they would have at least called me back...what a shame.
And for Debbie that responsed. I appreciate the apology, but there was no note. I specifically looked for a note (unless the wind blew it away). Only note that was posted was about payment. I don't see why it took you three weeks to get back to me. Word of advice, if you're closed, maybe turn off the open sign and the inside lights. Thank you.