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  • My GF and I stayed here recently for training for work. Upon arrival, we opted to park our rental ourselves. Checking in was fast and painless with Michael's assistance. We had help from the bellboy to drive us to our car with the golf cart and transport our luggage to our room. Without his help, I'm pretty sure we would have wondered around aimlessly due to the immense size of this resort. Now more about our room. The bed was extremely comfortable. One of the best I've ever slept in. The restroom was huge! By far the biggest sink counter top we've had at any hotels. Which is definitely a plus for GF and I. The walk-in shower was a cool addition. The view from our bed/balcony was breath taking due to The Camelback Mountains. Despite all the nice things we noticed, we had a little hick-up during our first couple of hours of stay, but the hotel was kind enough to compensate us and upgraded our room for us. There was an issue with the AC so we can only imagine how hot it was inside our room. Michael was on top of things and sent a bellboy to help relocate us to the next room. We hardly stayed in our room during our stay since we were always out, but room service was perfect. Everything was put back the way it was. Our bed was made. Dirty towels were exchanged for new ones. I needed some paperwork faxed and Allison at the front desk was very helpful. During our stay, there were not any kids running around so the place was pretty quiet. Even the pool area seemed dead. However, I can only imagine this place when it is at its' peak season. Overall, the resort is beautiful. Top notch and world class service from the staff. I highly recommend you to stay here whether you are one of the locals needing a place for a stay-cation or a businessman or woman from out of town.
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