I will say I loved the customer service here. They were friendly, and kept the inside and out very clean.So, I have never had rolled ice cream, so for that being said, I really enjoyed this place. It was light, and the texture was enjoyable. The line inside was crazy busy. It took about 20 minutes to get our order. There were a few people rolling, so it was important to be patient. I had a cookies n cream, and my husband had some kind of banana flavored one. This place is far for me, but I imagine I'll be by to see any new flavors that come out in the future.