I called for an appointment to get a mani/pedi and was quickly accommodated. Everyone that works here was super nice (I had Crystal for mani and Nikki for pedi) and the end product was good. I tried to give 3.5 stars and the only reason I don't give Laka higher marks is because of the space. I read that this place was small but it is TINY! There are 3 nail stations and 3 pedi stations crammed into a space the size of a parking space and no tubs/basins so they are "dry" services. Wear pants or modest shorts if you are getting a pedi or your junk will be on display to all. In a pinch Laka gets the job done and the people are friendly.