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  • This was the worst experience I have ever had at a Red Robin. Friday night 8:45 pm the restaurant is not quite 1/2 full. On the way to our table the hostess asks if we're having a party and I informed her yes, it's my daughters birthday. We are seated and everything starts off as usual. We get a stack of onion rings which come out fairly quickly and we are left with no utensils or napkins. It takes 5 minutes to get anyone's attention regarding the napkins. After 10 minutes go by the 4 tables in front of us 2 tables behind us and 8 tables to our right are emptied. We set our empty glasses on the end of the table as 3 employees walk by without noticing. I finally flag one over and ask for refills of the drinks and of my fries. 10 minutes go by until we get our drinks refilled. 10 more minutes and the waitress comes by and says my fries have been ordered. 15 minutes after that I flag her down to ask for the check. Still no fries after 35 minutes waiting for them in a restaurant that is 3/5s empty. There's no machine at our table and the waitress is nowhere to be found so we pack up and walk to the front where I send my family to the car and try to find someone to pay my bill. No one ever acknowledged the Birthday Girl nor was my bottomless basket of fries ever refilled. To be clear - I really enjoy RR and have never had but a great experience over many many years and the food was delicious but I don't believe I will be returning to that particular Red Robin.
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