I wanted to order several pizzas (about a $150.00 order) for my Las Vegas based call center, but I couldn't complete my order.
The employee who was trying to take my order was rude. She asked me what my business name was and before I could finish, she asked me what my address was. It didn't seem like she was a good listener.
I promised my 45 employees that they would be getting pizza the next day. I couldn't trust that my order would be completed.
I told her no thanks and I'll order from Pizza Hut!
I've ordered Napoli's for my home before. They have good pizza, but poor customer service.
Update:
The next day I called a different Napoli's location. They had some similar customer service issues, but were much better. My office got pizza and they were happy.
Perhaps just the Nellis Blvd location is bad.