Tall guy that meets you to see what you want is like a "car salesmen". We came for the special they advertise. It was interior cleaning and because our interior was a lighter color the special did not apply. We had to pay more. Didn't say that in the special anywhere. Then pushes my husband to do more. He just kept pushing. I get it that's what they have to do, but look I'm in the customer service industry and there comes a point were you stop. The whole experience was not good . This was convenient because they're just right down the street from us but our overall experience was not good. We'll drive further for better customer service.