I like the food here and the service is usually friendly. But a QC process really needs to be implemented, especially on carry out orders. I have picked up food here several times and each time, something is missing. Today it was the lettuce on my sub, other times it's all the toppings altogether. The receipt clearly shows what I ordered so it's not that I missed something.
Carry out orders also are in a bag that is stapled shut so for the sake of looking like a total jerk by ripping open my bag at the counter, I'm left to go home and see if I got what I ordered.
It's such a simple process to fix so hopefully my future orders will be more successful. But beware... That said, the food is good and is reasonably priced.