Gordon and Greg handled everything with respect and compassion. From beginning to end the process took 3 days. They took care of my daughters body, convinced me of how I needed to view her before hand (so I would have a final image that was peaceful as opposed to the image I had had prior) and even helped me choose an urn that was reflective to her love of butterflies.
I have not taken care of my final arrangements yet, but when I do I will allow Gordon and Greg to help me with the details.