My experiences in here have never been less than stellar! I'm glad I went a few times before reading the YELPs. In any case, I love this place and actually tried to figure out a way to stop washing my hair at home all together and just come here before work (that budget didn't work out - btw). I am headed there next Saturday morning to get my hair done prior to being in friends wedding next Saturday and I am already excited. Your hair smells divine afterwards, and do yourself a favor and get the extra massage, it is so worth it.