I was ordering a cake at 7:40pm and wanted to pick it up the following day at 6pm and BR stated I needed to pick up no earlier than a full 24hr...REALLY the baker is gonna be putting this cake together up to the exact 24th hr. The manager would not make an exception, where the hell did customer service go??? I have been to this location numerous times as my sons loves their ice cream but won't be going back. They have patio furniture but it is always locked up no matter what time of day we go, why even have the furniture.