we had reservations and were seated quickly. we ordered three appetizers, each came so far apart that we finished with one before the next arrived. I sat with an empty glass of tea for nearly 15 minutes at one point. the kalamari was rubbery, the onion rings were oily and the potato skins were tough. we waited another hour for our food. 7:15 arrival, nearly 9 when we got our food. Ive been here 3 times this year after hearing for years how fabulous this place is. the verdict, overpriced for what you get, you would get a better meal at texas roadouse for less money. service, worse every visit. I dont plan on EVER returning there again