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| - Do you know the adage "how can you tell the difference between a porcupine and an Audi?" Well, now we get it.
We didn't think we were Audi people, but wife was just not happy with her Acura MDX and they got such great reviews that we had to check them out. So we headed into Audi of Las Vegas. My wife did NOT want to be there. She didn't want to like an Audi. We sat down with Jocelyn and she went over our must haves, our wish list items and even those things that we didn't want or wouldn't accept. We took a Q7 out for a test drive and loved it. We weren't ready to buy that night and Jocelyn didn't pressure us at all. She had our requirements and started looking for a vehicle that met our requirements.
Life decided to tell us to take a break when my wife had a heart attack the very next day (she's fully recovered now and just fine.) Jocelyn stayed in touch with us. She gave us space while my wife recovered and wasn't pushy at all. If she came across a vehicle she thought we might be interested in, she'd e-mail us both purchase and lease estimates. She's also provide us with the assumptions behind those estimates (interest rates for purchase, money factor/residual for leases.)
We were used to the larger SUV, but while the Q7 was nice, something still didn't feel right. We decided to go down a size to see if we could get a good combination of personality, get-up-and-go along with some practicality. After talking to Jocelyn, she recommended we focus in on the 3.0L Q5. We took that out of a test drive and it was nice. After that test drive, we met Patrick, Jocelyn's sales manager. He talked to us a little bit trying to get a feel for what we were looking for and again, was not pushy. Like Jocelyn, he was more interested in getting us into the right vehicle than in making a sale that day.
In talking to both Jocelyn and Patrick, we discussed our concerns. The Q5 was nice, but it felt like we were settling. The Q7 didn't seem quite right either. Patrick suggested taking a recently-arrived SQ5 out for a test drive. The moment we saw it we knew this was going to be trouble, um, I mean different. About halfway through the test drive my wife looked at me and said "I'm done." It was the one.
From there it was pretty quick. We were able to finalize the price in about 30 minutes - none of this "going to the desk and standing there shooting the breeze while we make the customers sweat" action. Darin, the general manager, even stopped by and thanked us for our business. We got into Finance quickly. We discussed some add ons, but again nothing pushy. (Here's a tip - if you add Audi Care, it actually reduces the price of the lease because it increases the residual of the vehicle.)
Post-sale, Jocelyn kept us posted on the status of the "green slip" and has answered all of our questions about the car.
We have NO buyers remorse and my wife loves driving her new car. And yes, we've had a few "Audi driver" moments - and they were glorious!
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