Going to the dentist is never fun for kids but on numerous occasions we have had the same technician Stephanie, and she is anazing with the kids. Super friendly. Super engaged. She never seems frustrated or annoyed when the kids are less than cooperative. Dr. Simpson as well is always very gentle with our kids. I feel she talks to me on a personal level when discussing their treatment and progress. I never feel pushed or bullied into treatment and I feel respected as a parent and patient at all times. We have 5 kids so it feels like we are in there once a month at least and our care has been consistently wonderful for almost 2 years now. We refer all our friends to Dr. Simpson.