I wish I understood the hype behind this place. I just can't get behind it. I've tried three times and have been unimpressed. The employees are not friendly, by any means. The sandwiches are huge and so greasy... I personally do not enjoy having different meats and vegetables thrown onto my grilled cheese sandwiches, but I keep trying different sandwiches in the hopes that maybe I will find something I like. The wait time is always outrageous. Each time I've waited over an hour. They do have pretty good beer selections, so at least they have that going for them.
I feel like there are so many other unique restaurants in the cleveland area to try out before coming here. Plus the other restaurants will probably appreciate their paying customers. That's just my thought though.