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  • Bar service was decent! It went downhill when we decided to move to a table. The bartender told us just to grab a table once one became available and he would send a server. The place wasn't too busy but we were a big group so we waited for a big enough table. So one out in the patio area opened up and we took it. In that particular section, there was only one other group of people which were getting ready to leave. The server didn't acknowledge our presence, even with her going back and forth to that group many times. So after what seemed like 30 minutes of waiting we asked her if she could please get us a server, and we were polite as we didn't want bad vibes flowing around. She thought about it for a while and said she was going to look for our server. Another 15 or so minutes went by and nothing. We called her back again and it seem like she didn't like that we called on her again. She responded again with I will go look for your server but then she said I guess I can take your order. WOW but anyways we placed our orders. Another table opened up inside and we decided to move since it was a bit on the cool side and we didn't want our food to get cold to fast. Well we might as well stayed outside, some of our food seemed as if it had been sitting for a while. The cheese was a bit on the tuff side, fries were cold, one of our plates (veggie wrap) wasn't even brought out. So when we told the server not to make the wrap anymore she said she would send her manager. It took a while for the manager to come to our table. When he finally did, we explained our issues, he did apologize and said that they ran out of veggies for the veggie wrap we never received and said they would give us a 20% discount on our bill. That's fine but why weren't we told immediately after they found out about their veggie issue, we would of placed another order for something else?!?!?! Then the server went to get us our bill, she was a ways away but near enough for us to observe her. Another server approached her and she looked towards our way and back to the other server, what ever they said to each other didn't seem nice. But again what ever, they will not be getting our business again. I do wish them (Bar Louie) well and much success.
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