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  • Visiting family from Chicago and wanting to enjoy a meat at what was my favorite restaurant. First we called in front parking lot to ask the wait. We were told no wait. Once inside, the wait was 20 minutes only after speaking with manager. Wait for our food....then served the wrong dishes and two of my guests were not given their food. I told the waiter what was missing, she told me she only two hands but clearly her colleagues was assisting. I informed the management who apologized and served the two missed meal but by then my entire meal was dampened by the poor service received. This place is a prime example of what poor customer service is. Training is needed.
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