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| - I don't have any children. But, I imagine seeing your car after an intense hailstorm is a lot like seeing your kid after they do a front flip off the swing set and land on their face. Even though YOU don't physically hurt, you still feel the pain vicariously. Such was the case when I stepped out of the Toad N' Turtle after a night of wings and beer to see my battered Acura.
I went through the various stages of "car damage grief" - first, I denied the damage was as bad as I thought. Then, I got angry - furious with a righteous fervour against all of nature, the only enemy I couldn't sucker punch. I soon reached depression - this was going to cost me. I would need to pick up a lot more freelance writing projects about hotels and monkey sex and whatnot to pay it off.
Why oh why do I insist on driving anything other than a beater?
Because of heated seats and the ability to pass anybody any time I feel like it and the fact that it makes me feel like an over accomplished 20-something even though I'm not. That's why.
Sigh.
So I begrudgingly called my insurance company. As fate would have it, thousands of cars became dimpled messes during that downpour, so I would have to wait almost 8 months to get in anywhere.
When the phone call finally did come from Confident PDR (the PDR stands for paintless dent removal), I could barely hear the girl on the other end. Now, I was in a touring band for awhile which left me with a terrible case of "ring-all-the-time" ears, but I'm certainly not deaf.
After cranking up my phone and barking like a senior, I had an appointment set up for the next day (hooray! Speediness at last!) for an assessment. I arrived at the shop bright and early, eager to pick up my rental (I was SURE they were going to lend me an Audi R8) from Enterprise and get to work.
Now, not that you should really care about the aesthetics of the car shop fixing your dents, but I just wanted to say that I have no idea how the people who work here go there every day without feeling a soul-crushing depression.There's no art on the walls, no color anywhere - just white, some desks and a stout little coffee machine gurgling away in the corner.
But then - what's this?! I was accosted by an extremely cute Yorkie that seemed to brighten the room right up. A guy took my keys and went out to look at my car. I played with the dog, who seemed particularly fond of slowly inching out of petting range, then whining until I moved over to scratch it some more.
Alas, all that cuteness couldn't prepare me for the shock that was to come. $3,000+ dollars in damage. Yikes. Even given the damage on my car, that seemed a bit high - I'd had two doors repaired and repainted after some crazy lady backed into me and it came to only slightly more than what they were charging. Then again, I don't really know what's involved in bodywork, so, that could be totally reasonable. Thank the Lord for insurance.
So I dropped off my car the next Monday, was told it would take three business days. Guess what?! It took exactly one. I got my car back Wednesday morning. FAST! EFFICIENT! And my car no longer looks like a golf ball. The staff was friendly and the phone calls were prompt - and that darn little dog is just too cute.
At the end of the day, this is a reliable place to get your dents taken out - and it was fast too. Staff are friendly, but they do need to turn up their phone; and for pete's sake, at $3,000 a pop, you can afford to put up a poster or something.
Would recommend.
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