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  • We have family in Madison and visit often, so when we needed to get our dog a Christmas Eve bath, I was excited to see that Madison had a few "self wash" options. We selected Animart just because it came up first in search. Unfortunately, Animart's facilities were horrible- dirty, smelly and definitely unhygienic. If we had not paid in advance, we would have left for sure. For $15 (which you have to pay in advance of the dog wash), you get a prison-like tub area, filthy towels that should be thrown away, filthy, used brushes and horrible soaps. Also, no aprons or any assistance of any kind. I guess we're spoiled by our experiences with self-dog-washes in Chicago! Fortunately, we had our own shampoo and brushes and towels and we got the job done there but I would never go back. The people working there were not educated and pretty unhelpful and it seems like they actually SELL dogs and cats at this place! Where do they come from? Puppy mills? They had this gated area at the center of the store that held a couple puppies- no one was supervising them. Then there were poor cats in small cages that were clearly unhappy. The only upside to this place is that they do sell some natural dog treats and maybe food (I didn't look at the food). Overall, it's quite a drive to a weird part of town for a subpar experience. We won't be back.
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