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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I had just recently booked a reservation for my birthday and had made sure to call a couple of hours in advance to confirm. All was well, until I was running a little late. One of the staff members had given me a call to see if I was still coming; I had made sure to sincerely apologize for my lack of punctuality but assured her that I would still be arriving for my reservation. Upon delays in traffic, I had finally arrived 30 minutes late (with the fault of my own, of course) but even after two confirmation calls, they had still given my table away. The lady, I'm assuming the GM very rudely explained to me that since I was late, my table was given away (although I had assured I was still to arrive)... She had shown absolutely no understanding to my situation which left me to be a little distraught in the beginning. I had called to reserve the table two weeks in advance. Although it was a very rude welcoming, we were eventually given a table. To my surprise, our server was very sweet and attentive, and I felt like we were all being taken care of. The drinks were great and the food was great, and I was also given a complementary tequila shot for my birthday. The overall atmosphere was very laid back and fun. I wish I could have given a higher rating, but I had felt very unwelcome for the first few minutes of arriving. I may return, but will probably never book a large party there again, due to the lack of customer service and overall etiquette when dealing with patrons who are a little late.
http://www.openvoc.eu/poi#coolReviews
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