| rev:text
| - Before I start, I'd like to say that this review is based on my experience PLANNING my wedding.
On our first day of wedding venue shopping, we booked 2 tours the same day, One King West and the Liberty Grand. I won't compare the 2, because that isn't fair.
1. FIRST IMPRESSIONS
- Our appointment was on Sat. Aug. 9
- It's not directly on the water, but you can clearly see the water and horizon just off of the entrances to the 2 ballrooms we were considering (the Centennial and the Renaissance)
- The exterior of the building is stunning
- There is a shared courtyard in the middle of the venue (the venue is shaped like a triangle)
- We were seen for our appointment right on time
2. THE TOUR
- We met with Cassandra (I had been in contact with Brian, but he was on vacation that week)
- She was really nice, and knew her stuff (as all sales reps should)
- We took a look at the 2 smaller ballrooms (our numbers weren't high enough for the Grand Ballroom), who are mirror images of each other. I loved the high ceilings and chandeliers, but wasn't a huge fan of the carpeting or scratched dance floors. However, separate entrances allow for privacy for cocktails and such.
- We went to see the Artifacts Room, an open concept room with a more modern flair. My fiance and planner both loved this room... nothing is affixed to the floor, so everything from the bar to the dance floor can be moved around. You can have colored up lights along the walls for some color. I wasn't into the polished concrete floor, but apparently people love it. Another con to this room was that the lobby is shared with the Grand Ballroom, so if there's another wedding going on, your guests will be mingling together. However, this room does have a private terrace.
3. POST- TOUR MEETING
- We went over costs and options and were blown away by how much cheaper things were than other places we had been looking at online
- We were also told that we were not bound to the menus listed... we could easily substitute options of similar value
4. THINGS TO MENTION
- The packages start at 90/person (up to 105/person) and include the venue rental, tablecloths and plate settings, in-house sound equipment (this is a big deal and isn't included at most places), servers, bartenders, 7 hours standard host bar, bridal suite, tasting for 2, and a bunch of other things.
- Any Liberty Group venue offers a package discount during the "off-season" -- January through March of 2015 and 2016 -- the Liberty Grand's discount was 15%
- We were very interested in booking the Artifacts Room (the private terrace could make up for the shared lobby).
LASTLY:
***5. WHY ONLY 2 STARS?!***
Honestly, when looking for our perfect venue, I was more concerned about the food and the photography, than the actual venue itself. Though the ballrooms were a bit tired-looking, the Artifacts Room was beautiful. I was SERIOUSLY considering this as our ultimate venue. The low price plus all the things INCLUDED in the price were seriously amazing... all that would've been left was dress, tux, flowers, photography.
HOWEVER, we were told after our appointment that the official quotes would be drawn up and sent to us by Monday evening (2 days later). A week later, we still hadn't heard a word from Cassandra, so I called the Liberty Grand. She was in the office, so I spoke to her and she told me that she HAD sent over the quotes days ago, but might have written my email down wrong. I gave her my email again (it is LITERALLY my name, nothing complicated), and she said she would send it over before the end of the day... if it had already been sent, couldn't she just get on her computer and RESEND it at that moment? A few more days went by, and I sent an email to BOTH her and Brian (the other rep I was initially supposed to meet with), listing ALL MY OTHER EMAIL ADDRESSES. Needless to say, it is now the end of August, and I haven't heard a word.
We went to the Eglinton Grand last week, and were COMPLETELY blown away by both the venue packages AND the amazing customer service... we've officially booked it for our wedding. All I have to say is, if I had received my wedding quote when I was supposed to, and KNOWING that it was going to be relatively low, we would have cancelled our Eglinton Grand appointment and booked the Liberty Grand weeks ago. However, seeing how they have handled potential clients (who had expressed EXTREME interest in booking the venue), I'm not sure I would have liked them handling my wedding anyway.
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