If I had the option to give this theatre negative stars I would! I will never go back to this location again bc of the customer service& experience. It seemed like everyone working hated there jobs. I am so livid that I couldn't even wait to get home... I am sitting in my seat composing this review - if it wasn't for the mere fact that I had my younger siblings with me I would've requested a FULL REFUND & left.
An employee by the name of Bradley worked at concessions that night. When I walked up I ordered an Icee & inquired a/b the size, Bradley's response was to look up (Display) - I chose size Small. When I was ready to ring up I realized he was two registers down & proceeded to walk towards him to pay. I simply asked jokingly were you going to call me over, Bradley rudely replied "when you turned around". I was livid & beyond disbelief of how rude this kid was & immediately requested to speak to the manger on duty. The employee pointed towards him and made a sly comment to patronize me. Then tossed my card at & walked away. I asked if he was going to even provide me with an option of a receipt. He clicked on the touch screen, printed up a receipt & again walked away.
The manager approached me and can clearly see how upset I was - not once apologize... as I asked him is there a reason why his employee was so rude? He mumbled something & started to walk towards Bradley- I walked away at this point, walking towards my movie now being that I was 15 mins late into the movie & had my siblings waiting on me. I couldn't even enjoy the movie that I PAID to see bc of how upset I was. I will never step foot or spend a good penny at this particular establishment again!!