Horrible! If you have some simple crap like sinuses sure go to Susan. But she left me in pain. I still have problems with my throàt and the pain is worse. I had to be proactive the whole time trying to figure out what's going on. Trying to ask for test and CT scans. Welp. I finally got my ultrasound and additional tests done. Turns out I got a lot going on. She never referred me to another ENT either like she said she would. Ohhh. If we could only find doctors who will listen and believe there clients. Still haven't found one yet. The staff referred me to doctor Palacio though at the ear nose and throat on Sunset. This guy was a real four letter word. Good luck! Pray a lot.