I use Yelp as a great resource when I am looking for information about businesses, and it proved its worth once again today! I read the reviews about Matthews Appliance after my washing machine failed to work. I called this company and spoke with Monty. He was not able to immediately come out and service my machine; however, he walked me through a multitude of steps until I realized the problem was not with my machine but was related to electrical work that was done in our home yesterday. Monty had me check outlets, he talked me through the circuit breaker box, and assured me my machine had a solid reputation for its performance. So instead of coming out and charging me for a service call, he helped me diagnose the true problem. If I EVER have an issue that is truly with my washer or dryer, this is the company I will go to first! Thank you, Monty!!