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| - 100% MOVING NIGHTMARE!!!! I told the owner that I have a 3 bedroom home that needs to be moved. Everything was packed in boxes and moved into the garage except a few large items. The owner agreed to charge me $245 for the first FOUR HOURS +$84.00 an hour after that. The owner also agreed to include shrink wrap, and dropping off a few items to my new place with no charge. The movers arrived at my house at 8:30am in a UHAUL truck fit for a 1 1/2 bedroom house. The unexperienced and unprofessional movers had to take 2 trips. The second owner still agreed to give me the same price with no additional charge for their fault of bringing a small truck. The drive is 45 minutes per trip from the storage space to the home. At the beginning of the 2nd trip, the movers asked ME to go to the store and get them something to drink. I really did not feel comfortable leaving strangers with my personal belongings with no supervision. I did not want them to pass out in the heat. Even though they should have been drinking water, I took a chance and went to the store to go get a blue PowerAde and Dr. Pepper at their request. I took a photo of the license plate on the UHAUL truck. I hurried back. Time as passed and they are close to filling up the truck the second time. Once again, the truck is filling up FAST! My washer, dryer, treadmill and refrigerator along with other large items are still not on the truck. One of the movers was annoyed and begins to tell the other mover that he hates his boss (the owner) for giving them a small truck. One of the mover's proceeds to call the office, but no one answers for about 1/2 an hour. Once they finally answer, I see the movers closing the truck without the remainder of my items on the truck! I ask them what is happening. They replied by saying they were going back and get a BIGGER TRUCK. They left WITH MY ITEMS on that truck and headed to the downtown area were the office was. They left at 4pm and came back at 6pm. When the movers arrived at 6pm to finish the job, IT WAS THE SAME TRUCK, BUT DIFFERENT MOVERS! They finally finished after 8pm. By this time, my storage unit is closed so they had to keep my items OVERNIGHT! They gave me a new price of $500! I could not believe this was happening. I was being swindled! The owner told the movers that she wanted me to pay the $245 right now and pay the remainder of the balance tomorrow morning when they dropped off my items at the storage unit and wanted me to sign a document stating that I would do that. I refused to sign anything that I did not agree to. One of the movers agreed that it was wrong the way I was treated. I let them take my items to their office over night. The mover said he would personally deliver my items to the storage space 1st thing the next morning. Once the mover showed up the next morning, he showed me some paper work that one of the owners put together for me to sign and pay the balance. THEY WANTED TO KEEP MY STUFF UNTIL I PAID DOUBLE OF WHAT WAS AGREED! I still refused. I was going to call the authorities. The mover stopped me and said squash it. After 24 hours of moving, they unloaded my items into the storage unit. I too afraid to have them drop a few of my things to my new place so I did not ask. I still gave the movers tips. I don't see them staying in business by using movers with no experience and giving promises and not following through with them. SO GLAD THAT HORRIBLE NIGHTMARE IS OVER!
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