Some of the food is really good. The staff are generally great.
But it's overpriced and overhyped.
Zane Caplansky is also a very gross person, and I feel sorry for his staff. I have seen him acting a fool in front of customers and witnessed him yell at a server.
I won't go here anymore just because I don't like the owner.
Also, Free Times down the road has better latkes.