Kevin is about as good as it gets. He is very professional, cares about the safety of his customers and backs up his abilities with facts about how things should be done. It was an enjoyable experience working with this company and I will be going back to them when my other AC unit passes out!!
UPDATE!!!
Kevin is the jack of all trades apparently. His team fixed an issue with my bbq grill hood that had me throwing fits over the last year. I had 5 contractors come up, some never called back and 1 guy actually took my motor and never returned it. UNREAL. Here comes Kevin, as he is installing my AC unit, I figured I would ask him about the hood issue since it could be up his alley. He sets an appointment to measure the specs, etc....and his team fixes it the SAME DAY. No "hey its going to take 2 weeks for the part, etc" which I was fully expecting considering my prior whiffs with other servicers. Expectations exceeded. Ridiculously good service. Reasonable prices, and he cares about SAFETY. When I look at all the other reviews, he seems to do this frequently. Thanks again.