I see other people have had great experiences here and I wish I could say the same. It has such potential being close to home and considering how much I love bagels. However, my roommate and I went here and the staff was cold at best. They weren't friendly or inviting. The store itself is dingy and not open consistently. They even took the hours off the door so you don't know when they're open and when they close. The bagel was stale and had mountains of cream cheese. I had to scrape some of it off. Also, there's a fee if you use your card and it's under a certain amount which I believe violates the agreement most companies have with Visa and MasterCard. The prices are entirely too expensive for what you're getting too. From my personal experience, I never want to go back. Other people seem to have had good ones though. Maybe try it for yourself and you be the judge. Be sure to write a review though. I'm curious what other people think.