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| - I love Einstein brothers bagels. I visit their stores across the valley 1 to 2 times a week. Always enjoy their food.
However, this store on Val Vista is the absolute worst! Their staff is rude, uncommunicative, unresponsive, and downright unfriendly.
This morning I came for a dozen bagels, everyone in the store greeted me, so they knew I was there, I was the only one in the store at the time, then they proceeded to ignore me.
Then they help the next person who walked in the store behind me first, before helping me with my order. What's up with that?
I truly dislike waste, but because they did not communicate with me properly, when I ordered a lox sandwich, they had to remake it because it was not toasted and not on the correct bagel.
I will visit many Einstein bagel brothers stores in the future, but never ever this store again. It was not just today, it is always this way with this store.
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