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  • The Keg, in general, is a pretty descent steakhouse -- but this particular location went above and beyond normal everyday customer service. My other half and I went for a weekend dinner, and as usual the place was bustling with customers. Not wanting to wait we opted to sit in the lounge. We ordered our desired dishes and waited an acceptable 20 min for them to arrive. My spouse's dish was impeccable. Made exactly as we asked. Mine, on the other hand, was cooked a little dry and quite well done -- not how I had wanted it. I politely informed the waiter who promptly replaced it with the meal as I requested and discounted a portion of our bill. While the meal was a bit disappointing initially, it's the service that won me over on this occasion. I will be back!
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