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  • I LOVE this store. Yes, it is like all the other Petsmarts, but the staff and services are awesome. The staff are super knowledgeable and caring. The dog training classes are wonderful! Our dog Rugby is a bit unfocused and hyper, and Suzanne, our trainer, was perfect with him. Even when I was losing faith in Rugby, she saw potential. She was there when we adopted him from HALO and walked us around the store helping us determine what to buy. She also trained Rugby in beginner and intermediate, and even got him from the PetsHotel for his classes while we were on our honeymoon. Suzanne is great and, thanks to her dedication, Rugby is now a canine good citizen. PetHotel: AMAZING service. We had to leave the "kids" here for almost three weeks when we were on our honeymoon. My cat, Pumpkin, is usually awful when boarded, and she had a great time. Rugby, our dog, also did well. When he got a little depressed, they sat on the floor and hand fed him. Every time I take him to the store now I have to take him to the PetHotel to say hi to his friends. PetHotel is fairly affordable for boarding and your pets will get lots of personal attention. Banfield, the Pet Hospital: A great value, esp. with the wellness plans. I bring Rugby and my cat Pumpkin here. The vets are great, very attentive and thorough. This store really distinguishes itself with its outstanding staff and services. Even if it is a drive, it is worth it to come here. Skip the Scottsdale Rd - FLW madness and shop here.
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