Where we live there are no Red Lobster restaurants so we gave it a try. Went at one of the busiest times on a Friday night when a lot of the mature and kids go to dine.
Wait was decent, about 20 minutes, and were seated quickly. The service was okay and could have been better. She didn't introduce herself and didn't bring water. Didn't know or see anything that said water served on request.
My friend spilled the clarified butter and asked for napkins to wipe it up and our server never even offered to bring more. The little bowl the butter was in was on the edge of the plate and if you moved any of the food, the chances were high that it would fall off.
The food was pretty good for being frozen lobster and all. They had the live ones and next time I will probably go that route for better tasting lobster.