This store is just awful. The staff is very unfriendly and unhelpful. Juan assisted us with a stolen phone and we were informed it would take several days to receive a replacement, even with premium insurance!!! Unacceptable. I've know people to receive a replacement the same day with a different company. Will definitely be checking into other carriers after today. Juan was not only rude to us, but other customers approaching him while he was "assisting" us. He had a better-than-you attitude and the manager was no better. Ridiculous. Absolutely ridiculous.