I was disappointed as a first time customer on treatment at this nail spa. They accept walk ins and appointments, and I walked in at 6:20pm signed my name and sat to wait. I was told if I didn't have an appointment they couldn't take me until 7:15. I said I would check back in and left to run errands nearby.
When I came back a little before 7:15, there were about 10 more people on the list and the same guy told me he couldn't take me now. I repeated he told me to come back at 7:15, and he claimed I said I wasn't coming back and still wouldn't accommodate me. I spoke to a woman and repeated my story, saying I left because I wasn't going to wait an hour when I could come back at the time I was told. They again basically said too bad - not an apology or attempt to make it work. But the 10 other people magically were taken care of. Not planning to attempt to be a customer again, terrible customer communication and service. Find another salon.