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  • Update Mid 2015: New management has taken over and they aren't as good as the previous company. Soon after the change, I started to have issues with roaches (never used to be a problem at all for over a year). There weren't any permanent solutions from them. The best I could call up to have someone come to spray the apartment down one time. Of course after a couple weeks the roaches came back. I gave up on calling and bought my own products to keep the bugs at bay. On countless nights I was about to go to sleep and found a roach crawling all around my tub. The office told me there wasn't anything more they can do because the roaches come in from the public water works. Whether that is true or not, I couldn't live like that anymore. Why not install meshes on the taps? I don't think it's a terrible place to live, but not a fan since the new management took over and wouldn't live here again. It's still worth mentioning that the lease renewal was ridiculous. They yet again jacked up the rent, required a 13 month minimum lease, and the month-to-month listed is now $1300+ /mo. That coupled with all the new rules they're putting into place makes me wonder why anyone would continue to deal with them. On a final note: the communication was terrible. I rarely received confirmations of my emails or messages. Often I was forced to follow up over and over again on simple issues and it never felt like anything was being done. While some office staff are friendly, there are key individuals who are pushy and rude. In addition, they don't seem to have the ability to modify their billing amounts for pro-rated situations etc. I've had to write checks for seemingly random amounts they came up with with no documented proof because the billing was incorrect EVERY single time there was something different than the norm. Why did I have to be the one to push for confirmations and request the proper billing adjustments? These should be stands. All I can say is that I'm happy I've moved on to better things.
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