This Libretto's location has gone downhill fast! I've ordered large deliveries from them several times in the last 6 months and after each time something was wrong or forgotten. I have crossed them off the list for good.
1.) Called in and ordered 10 pizzas, only 5 were delivered. The person taking my order did not input it correctly. Had to have the rest of our order made and re-delivered 45 minutes later... only half of the people could eat, the other half had to wait..
2.) Had 10+ pizza's delivered, all but a couple were smashed! Looked like the driver had them in his backseat and they slid off onto the floor. Most were un-edible but we picked through it since we had a short time frame for lunch. I called to speak with the General Manager but he was too busy. The guy i spoke to did give us 50% off.. I asked the GM to call me back later when he's free.. never heard from him.
3.) I decided to give them one more chance.. Pizza's were delivered OK but we didn't receive our catering salad or the dressing. I told the driver and he said he forgot it and went back to the store to get it. Came back 30 minutes later.. everyone had already finished eating so it was a waste.
It's a shame. Their pizza is pretty good.. most of the time but the management is terrible and doesn't seem to care. My Company orders pizza a couple times a month and they just lost all of our business!