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  • Poor customer service. I went to Michaels buy metallic markers. They were behind glass and there was not a single employee to be found. After. Quite some time, I had to go to another department to have someone paged over. We they finally came, opened the case, and found my marker, the lady held it up at me as if to hand it to me. When I tried to take it. She didn't let go. She then rudely told me I had to get them at the front. Keep in mind, I'm a grown lady and not some young thug. Never the less, her tone and look made me feel like a common criminal. I will never come to this Michaels again!
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