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| - Ever wonder why some people NEVER LEARN? Well, I have to look in the mirror and wonder that myself. After my last experience here I'm wondering why I would go back, but I'm a sucker for a memory. I really love the feel of this place. I loved the experiences and food I've had prior to the last few visits but this may be the 3rd strike.
I met my AOB buds here for lunch. And, as fate would have it our experience this time was much the same as the last.
First, lets start out with a public service announcement to ALL servers who think it's cool to memorize the customers order in your head. IT'S NOT. No one cares if you can remember ANYTHING. That's not why the customer is at your place of employment. They are there to be served. All the customer wants is what they order. CORRECTLY. And when you don't write anything down and the order comes out wrong and then you blame the kitchen the ONLY person who looks like a schmuck is YOU. Do yourself a favor and all of your past and future customers, WRITE ORDERS DOWN.
So, here's how our lunch went. Our server was AM Bar. Yep, forgot her name which is a good thing for her. AM Bar is what it says on the receipt. Regardless, as I ranted above I'm sure it's obvious that she did not write our orders down. We even told her that it would probably be a good idea because our friend S (female) loves to order stuff and then make so many changes it's hardly recognizable as the original food she ordered. But, this server in ALL her wisdom thought she knew better and did NOT write anything down.
T ordered the Cali Bennie ($10). He also ordered the Ham Steak Side ($3.95). His Cali Bennie was fine he said, but the Ham Steak never materialized. By the time he was asked how everything was and he pointed out the missing item, he decided that he didn't want it anyway and told our server to forget about it.
S (male) ordered the Breakfast Burrito with Red Sauce ($9.75) His burrito came with green sauce and instead of waiting and having them re-fire another, he gave in and just ate the green sauce covered burrito. S said it was tasty but would have been better as ordered, not as delivered.
S (female) ordered the Caesar salad ($7) with oil & vinegar instead of Caesar dressing. She also ordered the dressing on the side. She also ordered a side of Deviled Eggs ($3). A pretty good deal for 3 bones you get 3 halves. S commented that they were pretty good. And guess what? Her entire order was correct.
I ordered the Build Your Own breakfast sandwich ($6.50). This really is an amazing deal, of course that only applies if they get it right. Which they didn't, AGAIN. And this is where I kind of insisted that she write down the order because there is a lot to remember. But alas, she thought she was being neat or cool or something. In the end, she was just an idiot. I ordered the sandwich with fried egg, chicken, Havarti cheese on wheat bread and added Avocado, Tomato and Onion. My sandwich came with no chicken. No meat of any kind. Seriously? Our server was kind enough to bring me a side of chicken, which ended up being a grilled chicken breast, but I wanted the chicken on the sandwich, not a side plate. Plus, the chicken was DRY. The sandwich itself without the chicken was ok and was half gone by the time the chicken did arrive. I will note that the restaurant took my sandwich off the bill.
BAD service, 3 out of 4 mistakes, adequate food, good prices. 1.5 Stars.
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