About: http://data.yelp.com/Review/id/8-kpohZ92PMs5AZlPAcJWg

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About: http://data.yelp.com/Review/id/8-kpohZ92PMs5AZlPAcJWg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-11-25 00:00:00 (xsd:dateTime)
itemReviewed	Napoli Pizzeria
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I order from Napoli's atleast two/three times a month, every time that I order the pizza it is good. Last night after a 12 hour shift, I stopped by to get dinner. I ordered the 5 piece mild finger and fries for $9.99. First off that price is a bit steep for a 5 piece and fries, especially without a drink. The lady asked how would I like my fingers. "mild" Okay mild is mild... I get home and began to eat my "mild" fingers, and to my surprise the fingers where EXTREMELY HOT! As I stated I worked a long day, needless to say I called it a night and ate something from home, and went to bed. I woke up, called Napoli's at 10:00 am. I asked for a manager,and the person who answered the phone says" I am an employee how can I help you. Now, I don't know about you, but when I call a business and ask to speak with a manager that is WHO I want to speak with...a person claiming to be the "manager" got on the phone. I explained the situation. He literally said that "you should of called last night, and because I waited and called this morning there is nothing he could do for me!" I almost hit the floor. I explained that I still have the food. I couldn't finish it, because it was too HOT. He then ask me if,I asked the waiter "how exactly is the mild!" HUH, REALLY!!!!! So, he then begins to explain that their mild and hot are composed of a hot sauce with crushed peppers which makes it spicy. He then says well the mild is spicy, but not hot. After going NO WHERE with this person I finally said that although the pizza is good, I will not patronize business who would rather lose a customer than replace the food. I told the "manager" that I will tell all my friends/coworkers/ son's football team about their service. I also told him that I would be writing this review, to share my experience. In the end, the conversation went nowhere. I was really surprised that his stance was "I didn't call last night, so therefore he can do nothing about it!"
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Tracey

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