Patrik did a great job. Called before he came and actually showed up on time. He explained the process, discussed the "extras" as any good company representative would, and was still pleasant when I declined. That was for the Groupon sofa and love seat. After he finished that, I decided to also do my large sectional with the conditioning and scotchguard. I did pay a lot more for that. He just did it but so far, it looks super clean. I would recommend this business if I had to do it again. Thank you!